Return and Refund Policy
Interpretation and Definitions
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sovereign Culture, LLC, Hilliard, OH 43026.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to email@example.com, accessible from www.sovereignculture.com
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Conditions for Returns
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging
- The Goods were not used or damaged
- You have the receipt or proof of purchase
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.